Terms of Service

Terms of Service

Last Updated: January 14, 2025

1. Agreement to Terms

By accessing or using the services of SimplB (Pty) Ltd (“SimplB”), you agree to be bound by these Terms of Service (“Terms”). These Terms govern your use of our website, products, and services (collectively, the “Services”). SimplB operates in partnership with CAEP Asset Managers, which is regulated in South Africa under applicable financial services laws, and leverages custodial partnerships, including integrations with Theya.

For MultiSig Vault clients, additional terms apply as outlined in Theya’s Terms of Use. By using our MultiSig Vault service, you also agree to abide by Theya’s terms, which govern the technical and operational aspects of the MultiSig implementation.

2. Intellectual Property Rights

All content, design, text, graphics, and other materials on the SimplB website are owned by SimplB or licensed to SimplB and are protected under South African and international copyright laws. Unauthorized reproduction or distribution of these materials is prohibited.

3. User Obligations

When using SimplB’s Services, you agree to:

  • Provide accurate and complete information during account setup and ongoing interactions.
  • Comply with all applicable laws and regulations, including financial and tax obligations in your jurisdiction.
  • Ensure that you are authorized to use the Services for any financial transactions or investments.

4. MultiSig Vault Services

SimplB offers MultiSig Vault services in collaboration with Theya. These services involve a 2-of-3 key structure to enhance Bitcoin security. SimplB holds one key as a non-custodial backup service. Clients are responsible for safeguarding their own private keys and backup documentation. For more information, refer to Theya’s Terms of Use.

5. Limitation of Liability

SimplB and CAEP Asset Managers shall not be held liable for any indirect, consequential, or incidental damages, including loss of Bitcoin due to negligence, misuse, or third-party breaches.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa. Disputes arising under these Terms shall be subject to the exclusive jurisdiction of South African courts.

7. Contact Information

For questions or concerns, please contact us at info@simplb.co.za.

Privacy Policy

Privacy Policy

Last Updated: January 14, 2025

1. Introduction

This Privacy Policy outlines how SimplB (Pty) Ltd (“SimplB”) and CAEP Asset Managers collect, use, and protect your personal information. By using our Services, you agree to the terms of this Privacy Policy, which operates in alignment with CAEP’s Privacy Policy and Theya’s Privacy Policy.

2. Data Collection

We collect personal data to provide our Services, including:

  • Contact details (name, email, phone number).
  • Identification documents for FICA compliance.
  • Transaction and wallet information for service delivery.

3. Data Use

Your data is used to:

  • Provide and improve our Services.
  • Ensure compliance with financial regulations.
  • Respond to inquiries and provide customer support.

4. Data Sharing

SimplB does not sell or rent personal data to third parties. We may share data with:

  • CAEP Asset Managers for compliance and legal requirements.
  • Theya for MultiSig Vault service implementation.
  • Regulatory authorities as required by law.

5. Data Security

We employ industry-standard encryption and security protocols to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Under South African law, you have the right to:

  • Access your personal data.
  • Request corrections to inaccurate information.
  • Request deletion of your data, subject to regulatory requirements.

7. Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be posted on our website, and continued use of the Services constitutes acceptance of the updated terms.

8. Contact Information

For privacy-related inquiries, contact us at info@simplb.co.za.